TERMOS E CONDIÇÕES
BARRA DA TIJUCA
Utilizamos um veículo extra para realizar os embarques na Barra da Tijuca, os embarque na Avenida Lúcio Costa, Avenida do Pepe, Avenida Niemeyer e seus quarteirões tem acréscimo de R$30,00 por pessoa.
DIAS CHUVOSOS
We are always available to our clients because most tourists don't have another opportunity to visit their desired attractions. Therefore, we do not cancel scheduled tours due to bad weather or rainy days, except in cases of imminent risk or other force majeure circumstances.
CANCELAMENTO
Cancelamento no dia anterior à realização do passeio não oferece o direito de devolução dos valores já pagos, reservamos as vagas dos nossos turistas com exclusividade.
Solicitações de cancelamento devem ser feitas dentro do horário de atendimento da empresa, fora do horário de atendimento não poderemos considerar as solicitações.
NO SHOW – (NÃO COMPARECER AO PASSEIO)
Não comparecer no embarque é considerado NO SHOW sem a devolução dos valores, após o passeio ser reservado garantimos as vagas de nossos turistas com exclusividade.
TROCA DE DATA – (REAGENDAMENTO)
Em caso de Reagendamento com prazo inferior a 48 horas é necessário pagar uma taxa de R$25,00 por pessoa em cada passeio, caso a data escolhida pelo cliente não esteja disponível não poderemos fazer a alteração nem fazer devolução do valor já pago.
DEVOLUÇÃO
In the event of a refund, the payment will be processed through the same payment processor used for the original payment.
Em caso de devolução serão descontadas taxas administrativas/serviço de acordo com o meio de pagamento efetuado.
Em caso de cancelamento realizado pela Turistando RJ será oferecido uma data alternativa para a atividade ou a devolução do valor do serviço contratado.
Cancelamento 48 horas após à realização da reserva garante devolução de 50% do valor pago.
The refund period will depend on the company's financial calendar.
TURISTANDO RJ – VIVA O EXTRAORDINÁRIO!From: R$564.31
Credit subject to approval.
Any Questions? Check our Help.
Pick-up takes place between 6:00 AM and 9:40 AM for morning tours and between 12:30 PM and 2:00 PM for afternoon tours; the schedule varies depending on the type of tour and the location of your hotel or meeting point.
We pick you up at your hotel or meeting point and drop you back off at the same pick-up location. We pick up from the main hotels in Leblon, Ipanema, Copacabana, Leme, Botafogo, Aterro do Flamengo, downtown Rio de Janeiro and Barra da Tijuca (Hotels on Av. Lúcio Costa from number 9,600 downwards).
We always strive to be as punctual as possible; however, traffic conditions and the punctuality of tourists influence the scheduled boarding time. These possible variations may occur before or after the scheduled boarding time, so please arrive 10 minutes before the time indicated at your boarding location.
We offer an all-you-can-eat buffet lunch during the tour. The included lunch is as described in the tour package you booked; please read the description carefully to see everything we have available for you.
We will wait 5 minutes in case the tour guide manages to contact you. If you think you will be late, please contact us in advance so we can arrange another pick-up earlier or check the possibility of setting a new meeting point.
Full name, hotel or meeting point in our pick-up area, number of people, and the date you will be taking the tour.
Make your reservation directly through our website via Pix, Boleto, or Credit Card.
Boarding times may vary due to traffic conditions, punctuality at boarding locations, and the number of people taking the tour that day.
Wear comfortable clothes and shoes, sunglasses and sunscreen for sunny days, and warm clothing for cooler days.
We use vans, buses, and cars with 7 to 4 seats, all legally registered for tourist activities. Larger vehicles are used for high-demand tours, while smaller ones are used for less frequent tours to facilitate logistics and ensure your comfort.
We conduct tours even on rainy days, except if the weather conditions pose a risk to life, as some people only have one opportunity to see the attractions they desire.
You can reschedule your tour up to 24 hours in advance.
Contact us via WhatsApp. Clicking Here And speak with one of our representatives.
Why take just one tour when you can take several? Check out the recommended ones.
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